Ownership of the Portal or Shop
In accordance with Law 34/2002, of 11 July, on Information Society Services, the following details are included:
COMPANY: (Padel Garden W.L.L)
Katara Hills: (Katara Hills)
VAT NUMBER: (153443)
Browsing the Portal, the use and/or purchase of any of the products in the Shop, implies acceptance, as a User, without reservations of any kind, of all the General Conditions of Use of the Portal, the General Contracting Conditions, as well as, where applicable, the Specific Conditions which, where applicable, may be established for the purchase of the services or products.
For the aforementioned purposes, a User is understood to be anyone who browses the Portal and/or uses the services included in the Shop or acquires the services or products offered in the Shop.
These General Conditions shall apply both to the promotional activity and the provision of information that is carried out through the Portal and to the acquisition of goods and/or the provision of services offered in the Shop, in such a way that they shall govern at all times both for the simple browsing of the Portal and for the acquisition of goods and/or the provision of services offered in the Shop, although the latter shall be governed both by these General Conditions of Use, by the General Contracting Conditions to be applied, and the particular conditions that, where appropriate, may be established.
User profile images
The profile images of our users are used solely for identification purposes
on our platform. We do not share this information with third parties and it is for internal use only.
for internal use only. We take reasonable steps to ensure the security of this data, including encryption and appropriate
including encryption and appropriate protection against unauthorised access.
Purpose of the website
The purpose of the website of (Padel Garden W.L.L) is to offer sports court rental services.
Modification regime
(Padel Garden W.L.L) reserves the right to modify unilaterally, at any time and without prior notice, both these general conditions and the particular conditions that may eventually be established; the configuration, presentation and design of the portal or any of the elements that comprise it; the general or specialised information and content provided, and, in general, any other circumstances not expressly designated, including the cancellation of the portal or any of its elements. Once any of the aforementioned modifications have been made to the portal, any subsequent access by the user shall imply unconditional acceptance of the same.
Without prejudice to the foregoing (Padel Garden W.L.L) also reserves the right to terminate, in whole or in part, unilaterally and at any time, free access to the portal or the use of information and content. In this case, it will inform users of this circumstance, on the home page of the portal, with sufficient notice.
Rules of use of the Portal
The User undertakes to use the portal in accordance with these general terms and conditions, as well as with any special conditions that may be established; and also with the Law, custom and public order. Consequently, the user, by way of example and not limitation, is obliged to:
- Not to use the portal, nor make use of the elements, information, contents and services that comprise it in violation of the general and/or specific conditions, or in breach of the law, generally accepted good customs or public order.
- Not to send, under any circumstances, advertising or commercial communications of any kind, or electronic messages that have not been requested or previously consented to by their possible recipients, whether they are individual messages or chains of messages. Likewise, the user undertakes not to collect or use distribution lists that may be accessible from the portal, nor to transfer, for any reason, to third parties, the aforementioned lists or the data contained therein, regardless of the purpose for which they are used.
- Not to harm, in such use, the rights, of any kind, that correspond to third parties.
- Not to use mechanisms other than those expressly enabled or recommended on the website to obtain the information, content and services that comprise it, when this is possible because it has been authorised or permitted by (Padel Garden W.L.L).
- Not to illegally access the portal, nor the computer systems of third parties, nor to disseminate computer programmes or viruses likely to cause damage to equipment or computer systems, whatever they may be, and regardless of the personality of their respective owners.
- Not to carry out activities that in any way involve or may involve an impairment or damage of any kind to (Padel Garden W.L.L).
- Not to carry out acts that limit or prevent access to and use of the portal, in appropriate conditions, by other users.
- Not to establish hyperlinks or links between any web page, including the user's own, or any other site or space accessible from the Internet, and the portal (Padel Garden W.L.L), unless there has been express written permission from (Padel Garden W.L.L) and with the conditions it has established in each case. The user who fails to comply with the above will be solely and exclusively responsible for damages of any kind caused for this reason either to (Padel Garden W.L.L) or to third parties.
Intellectual property
The intellectual property rights of the content of the web pages are owned by (Padel Garden W.L.L) or have been licensed by their respective owners. (Padel Garden W.L.L) has all rights reserved, and does not grant any licence or authorisation to use them.
The user undertakes not to infringe, in any case, the rights referred to in the preceding paragraph, as well as to use the portal, with its different elements and contents, for their exclusive private use. Consequently, the user, by way of example and not limitation, may not use the portal for business or commercial purposes; nor reproduce, copy or distribute in any way, the elements, information, services or contents that comprise it; nor facilitate or allow access by third parties to said elements, information, services and contents through public communication in any form.
System of Responsibilities
(Padel Garden W.L.L) is solely responsible for the Commercial Policy of the Establishment to market the products and services offered and also for the contents of the website. It shall only be liable for any damages that the User may suffer as a result of the use of the Shop when such damages are attributable to the wilful misconduct of this company. The User acknowledges and accepts that the use of the Shop, as well as the acquisition of the products offered therein is done at their own risk and responsibility.
(Padel Garden W.L.L) is not responsible for any damages that may arise from, but not limited to (i) Inferences, omissions, interruptions, computer viruses, faults and / or disconnections in the operation of this electronic system or in the apparatus and computer equipment of users, caused by reasons beyond (Padel Garden W.L.L), which prevent or delay the provision of services or navigation through the system; (ii) Delays or blockages in use caused by deficiencies or overloading of the Internet or other electronic systems; (iii) That may be caused by third parties through unlawful interference beyond the control of the Store and are not attributable to (Padel Garden W.L.L); (iv) The differences in the information, documentation and / or other content of the Store that may exist between the electronic version and the printed version; (v) The inability to provide the Service or allow access for reasons not attributable to (Padel Garden W.L.L), due to the User, third parties, or force majeure.
(Padel Garden W.L.L) does not guarantee under any circumstances that Users use the Service in accordance with the law, these General Conditions, morality and generally accepted good customs and public order, nor that they do so in a diligent and prudent manner.
Returns Policy
(Padel Garden W.L.L) will not refund the amount paid after booking and payment by credit card for any service contracted through the website.
Clause 1. The amount paid will only and exclusively be refunded if the service cannot be enjoyed due to internal causes of the company.
Acquisition of Products and Methods of Payment
In order to purchase the products in the Shop, the User must follow the indications shown on the screen and accept the purchase by complying with the aforementioned indications, which in turn implies the irrevocable reading and acceptance of all these General Conditions, as well as any Special Conditions that may exist. The User will click on On-line Reservations from the home page and will navigate through different pages:
Court Search: The user will choose the type of court, the date to play, the duration of the game and what time the game starts. Before clicking on the button ‘Find Rinks’ he/she must accept the conditions. When the button is clicked, the user will be taken to the next Track Selection page.
Track Selection: Here the user will see a list of available tracks according to the conditions in the previous section. Each contains information on the track type and price. The user must click on the Book button to proceed to the next page.
Authentication: If the user has not previously identified himself/herself, he/she will do so here.
Selection of payment method: From here the user must select the payment method, which will be by card payment or charge against balance.
Payment: When the user clicks on one of the two payment methods, the payment will be made.
Card payment: through the ‘RedSys’ system.
Charge against balance: After purchasing vouchers or subscriptions from the centre.
General rates
The products and/or services offered in the Shop, together with their characteristics and price will appear on the screen. The prices indicated on the screen are shown in euros and include VAT and any other applicable tax and will at all times be those in force, except in the case of typographical errors.